About Me

The Consultant Who's Actually Done The Work

I didn't start in a boardroom. I started on the shop floor.

Over the past 2 decades, I've done it all. Customer service in several reputable companies, worked for Amazon UK, then managed a team of 130 agents from Romania in the USA Amazon - travelled Europe delivering CS2 sessions. Management in Gas & Electric companies. Door to Door Sales. In-house Business Sales. Pulling pints, serving coffees, serving meals. Factories. Even floor managed McDonald's for a few years. Catering events. Big companies, small teams, difficult customers, impossible deadlines - I've been there.

The Game Changer: The past 6 years I moved into office management for Timber companies, working from the Customer Service space. That's where I found my creative vision and discovered what I was truly capable of.

Since then I've built websites, created social media campaigns, developed CRMs from scratch, created calculators, and invented systems that actually work. I helped everyone for FREE - yes, completely FREE - too many times because I genuinely love helping people succeed.

The Wake-Up Call: I watched these businesses grow using my strategies. I felt proud seeing their success, but then I'd come home to my 9-5 and think "What am I doing?" Here I was, creating real value and transformations for others, while I was still trading my time for someone else's dreams. Seeing a business go from 0 sales to £170000 in first year, now half way through this year revenue has doubled, I am proud and I know I have the skills for growth, I always was taught a piece of paper tells you your worth, its not true!

That's when everything changed. I realized my expertise was worth more than free advice and my time was worth more than a salary cap or Free advice to others because I'm passionate about helping.

Recent Recognition: Just completed an article with NMBS - a National Buying Group for Independent Suppliers. They're impressed with my innovative analysis and how it doesn't need to cost a fortune by throwing big money at ideas. Article out in a few weeks and I'm super proud to have been chosen for it.

Why This Matters For Your Business: When I walk into your company, I don't see it through consultant-coloured glasses or was taught about this from a book. I see it through the eyes of someone who's:

• Managed 130+ international agents across multiple time zones

• Delivered training sessions across Europe

• Built systems that actually work under pressure

• Found innovative solutions that don't break the bank

• Working my A$$ off everyday

• I don't sit on a call and tell you what's wrong, I come to you and work for the day talk to your people, you need to be on the ground to resolve problems.

My Superpower: Smart Innovation I don't believe in throwing money at problems. I believe in finding the clever solution that costs less and works better. Coming from a background of knowing real struggle, I've always found a way to adapt to change in the cleverest of ways, this in turn has been a huge impromptu for the businesses that I've worked for and it can be for you too.

The Real Difference:

• Ground-Level to Leadership Experience - I've worked every role and managed large teams

• International Perspective - Europe, USA, multi-cultural team management

• Systems Builder - I don't just advise, I create the tools you need

• Proven Innovation - National buying groups trust my analysis

"That's when I realised my real gift: seeing what others can't see and having the courage to say what needs to be said.

I am so confident I can help, that's why I'm giving it away for FREE if I cannot.

Ready to find out what I can spot in your business?"

I'm excited to see the change.

"I address business challenges by recognising the individuals involved. While most consultants focus on symptoms, I focus on the people behind them".